Forum Discussion
I had the game since it came out and my superstar mode never worked what am I supposed to do
Hi there. Can you give me some better details? What exactly is happening and which platform are you playing on?
- cLoCk_WoRk12241 month agoSeasoned Novice
If you see this I wrote out what’s been happening to me on Xbox series s. Maybe the same is happening to them.
- EA_Aljo1 month ago
Community Manager
Can you tell me how Superstar mode isn't working? Are you getting an error?
- cLoCk_WoRk12241 month agoSeasoned Novice
Madden NFL 26 Superstar Mode has been inaccessible on my EA account since October and always returns Error Code 263.
The issue is account-specific. Other EA titles, including College Football 25 Superstar/Road to Glory, work normally on the same EA account, on the same console.
All standard and advanced troubleshooting has been completed multiple times (clearing saves, reserved space, reinstalls, profile removal, account relink, etc.).
Since the issue began, I have moved to a new apartment and switched to a completely new ISP and network. The error persists exactly the same, ruling out hardware or network causes.
This strongly indicates a backend or Superstar profile/entitlement issue specific to my EA account.