Madden 26 Superstar mode error

Everytime I try to load into Madden 26 superstar mode it will attempt to enter the game mode and load for a minute or two and then re direct me to the main screen and pop up notification will come onto the screen saying there was an error and to try again. I can try It again over and over and nothing will change. I got in contact with someone and they said it was a bug in the game and I don't know how to fix it.