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jose_bencomo's avatar
jose_bencomo
Rising Novice
3 months ago

UI Disappears After Adding Auction House Purchase to Set

Platform: Xbox Series X

Gamertag: JBencomo

Game Mode: Madden Ultimate Team

Error Messages: None

Steps Leading Up to Issue:

Purchased a card from the Auction House.

From the confirmation screen immediately after purchase, attempted to place the card into a set.

Expected Behavior:

The purchased card should be added to the selected set without issue.

Actual Behavior:

The game became unresponsive and only displayed the background.

 The game auto closes after returning to Xbox home and then attempting to resume game .

The purchased card was not added to the set.

Reproducibility:

 Happens every time under these conditions.

Additional Notes:

I have a video of the issue occurring.

This bug was not present prior to the latest title update.

9 Replies

  • I get a similar issue when adding cards to sets regardless of how they were acquired. Screen shows background with button options on bottom left. When exiting out of UT the screen there is also just the background with button options on bottom left. 

  • On pc.  I may have the same issue.  

    I am unable to exit madden when " unresponsive and only displayed the background." happens I have to use task manager to kill the game or tab to desktop and right click the madden tab then choose close.  I can not get the game to exit with controller or keyboard.

    I thought it was an issue with the nvidia driver and recent windows 11 updates -- 

       thank you for letting me know ya'll have it Regardless of plarform "xbox and pc at least".

     

  • Ever since updating my game, when I go to complete a set, the entire game's menu completely disappears. I can't load even the main menu after backing out of Ultimate Team right now. Every time I redeem a set, I need to restart my game completely. 

  • Just submitted a report of the same thing happening on PS5. This is clearly an issue of bad coding in the game, not a problem with your hardware. 

  • Agassiz267's avatar
    Agassiz267
    Seasoned Newcomer
    3 months ago

    after completing a set of exchanging base cards ranging from 74-83 , after each set completed it just says please wait and never loads.. anyone having problems??

  • Agassiz267's avatar
    Agassiz267
    Seasoned Newcomer
    3 months ago

    everytime i do a set on mut , it just says please wait and i can’t go back or anything.. i always have to reset my game. can anyone help? i don’t understand why it does that every single time. never loads into the pack or can’t go back to binder just frozen. 

  • Playing on PC. Redeeming any set causes the game to crash. Requires force closing and reopening the game to get it to respond.

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