The game has been filled with micro transactions as ea holds the NFL hostage. On multiple occasions I’ve bought things in Madden 25 and did not receive what I paid for. I post on here frequently only to be ignored along with many others EA is a fraudulent company that will steal your money.
I feel like that's a problem with purchasing the license so no one can compete with you. NBA2K has the same problems. Just updating the roster and releasing almost the same game every year, with the same annoying bugs/flaws.
You also have the issues with big corporations like EA. A lot of politics is involved, which means that the most competent people often get pushed out or go elsewhere rather than dealing with the corporate politics that come with working at a big corporation.
First I’d like to thank you for responding it has been weeks without any word from anyone representing EA. It’s so frustrating especially this is not the first time something like this has happened. One other thing that happened was at the start of the blitz promo when the game on pc stoped working entirely me and hundreds of others were unable to play the game AT ALL for nearly a month not a word from EA. Then there was an update for the Christmas promo I was able to play again. What did me and the others receive for being unable to play your game THAT I PAID FOR (not just ultimate the game literally wouldn’t launch at all) and missing out on an entire promo, nothing our teams just decayed while everyone else’s got better and I couldn’t finish the season pass I bought because I missed three weeks of dailies and weekly’s. As for EA help it should be rebranded to EA can’t help, because they’ve literally have never been any help at all ever. They do not have the ability to do anything other than maybe send an email to the person that leads their department. 90% of the time EA help will blame you for user error and say they don’t have the power to do anything anyways. I mean do you actually think they help at all for real or do you genuinely not know I will include attachments of the conversation that I had with EA help regarding the issue that I have not been receiving the midfield packs from the team pass that I PURCHASED.
As you can see absolutely zero help but apparently steam is able to fix your game, what a joke.
I would also like to mention when ever I have an issue you guys tell me to talk to ea help, and ea help tells me to talk to you guys so I’m not surprised nothing get done.
