Forum Discussion

Rising Newcomer

9 days ago

Solved

Servers down??

What’s going on??? I keep getting the connection lost error after being signed in for 10 seconds. Please this has been going on for 2 days now what’s going on????

discussion

feedback

playstation

EA_Aljo
8 days ago
Hello! Thanks for getting in touch. We're not aware of any issues with the servers at the moment. Is this only happening in a particular mode? We should try going through some connection troubleshooting. First, power cycle your equipment with these steps:

Unplug your modem/router for 2 minutes

Hard restart your console by holding down the power button until it turns off

Power it all up and try playing again

If that doesn't help, try the connection troubleshooting steps here. If you happen to be using a wireless connection, switching to a wire should be an improvement. Thanks!

EA_Aljo

Community Manager

8 days ago

Hello! Thanks for getting in touch. We're not aware of any issues with the servers at the moment. Is this only happening in a particular mode? We should try going through some connection troubleshooting. First, power cycle your equipment with these steps:

Unplug your modem/router for 2 minutes
Hard restart your console by holding down the power button until it turns off
Power it all up and try playing again

If that doesn't help, try the connection troubleshooting steps here. If you happen to be using a wireless connection, switching to a wire should be an improvement. Thanks!