Forum Discussion
5 Replies
- DDDearion6 months agoSeasoned Newcomer
Same here, I need my team back or my money back for real.
- LexMade8596 months agoNewcomer
I linked my EA account to my twitch account to gain ultimate team rewards. When logging back into madden my team was reset to 68 and my level back to 1. Prior to this I was an 85 overall team, champion 3 in ranked, and had spent countless hours building my team up. Can anyone please help me recover my team. (Gamertag: LexMade859 on Xbox)
- EA_Shepard6 months ago
Community Manager
Deankoehler8 DDDearion Your UT can only be reset in a handful of ways. More often than not, it is because the platform you play on is delinked from your EA account, or the wrong accounts are linked, and you are logged into the game with the wrong account. That could be the EA account or a different platform account like Xbox, PS, etc.
First, I would log into EA.com with the right EA account and make sure (if you play on console) the right console ID is linked.
If anything is off, you have to link the correct accounts. What I would suggest is to contact EA Help and have them review the accounts you are on and see what is linked. That I am afraid is not something we do over the forums.
More often than not, it comes down to wrong-linked accounts or being logged into the wrong account. - DDDearion6 months agoSeasoned Newcomer
Thanks for the reply
- DDDearion6 months agoSeasoned Newcomer
EA_Shepard Hey, was told that I have to wait 6 months because I can’t unlink the account for security reason…. I put a lot of time and money into MUT and I just want my team back honestly. Changing/Updating an account shouldn’t make me lose progress on my team. 6 months is entirely too long to get my MUT team back, won’t even be a point of playing. All this because I wanted the Kyle Hamilton from the Twitch Drop.