Forum Discussion
EA_Mako
Community Manager
4 hours agoHey colin2688,
Just to confirm, had you followed these steps to try refunding the recent purchase? If those purchases aren't showing up through that option or aren't available otherwise, you can use the Contact us option at the bottom of the linked page to get in touch with support.
They'll be able to look into this with you further to see what options are available, thanks!