Forum Discussion

Newcomer

5 hours ago

Need help with a refund asap or ill contact my bank.

My 12 year old went on a spending spree last night and spent 1200 dollars on madden mobile. im going to contact my bank if I can’t get help with support rather do this then do a claim but if I ...

ea app

EA_Mako

Community Manager

4 hours ago

Hey colin2688,

Just to confirm, had you followed these steps to try refunding the recent purchase? If those purchases aren't showing up through that option or aren't available otherwise, you can use the Contact us option at the bottom of the linked page to get in touch with support.

They'll be able to look into this with you further to see what options are available, thanks!