Re: Xbox series X turns off while playing

Ever since I switched to the new gen madden it keeps crashing my Xbox X. I purchased the Madden 26 Deluxe version and I have not been able to complete a single H2H match. I keep getting booted to my Xbox dashboard or it will completely shut the system down. Madden 25 it would do this every 3 games or so but 26 crashes every game! 

I have tried resetting my Xbox, deleting the saved game data, and reinstalled the game 4 times. Can I get a refund??