Today March 18th, 2026 I made a purchase of 1600 Madden points for the new season pass and I didn't receive anything, I tried refreshing game to see if it would appear, but still nothing. I tried refunding from xbox because I didn't get my content and they denied my request for a refund. I have receipts and money withdrawn from my account as proof.
Community ManagerPlease see the following link for info and steps to take for missing Madden 26 content, thank you.
I tried restarting my console, and still haven't received my points. My order history says I bought it but still not in my account.
Community ManagerPlease see the article I linked further down the page for the specific pieces of info the Advisors will need to help you effectively. Once you have that info, go ahead and contact EA Advisors so they can look into this issue for you. Thank you.
Hey Mr. Community Manager, mind getting back to us on the PC CPU draft game mode being in slow motion? 3-4 weeks with no resolution/response is a bit absurd considering the fact that we all pay for the game and can't even play it for the content
Hi im having the same issue did you ever receive your points
