EA cold but will always have their way

They were trying to help this guy win and it was just not sure irking because he didn’t know what to do offensively or defense wise. So no message saying your connection trying to reconnect or nothing no lag nothing. Like the normal things that happens didn’t they just stop the game and said my connection dropped. Nothing wrong with the internet, it didn’t say sign back in to EA from the main menu it took me back to the MUT menu and of course I got the lose.