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jdmo22's avatar
jdmo22
Seasoned Rookie
1 month ago

Playoff H2H event NO REWARD

I won the playoff h2h event Super Bowl a week ago and still have not received my reward for winning. I’ve talked to 5 EA reps that tell me the company is aware of the issue but it’s been 7 days and they haven’t made a single post about it and every rep just tells me the “game team” is working on it. Not sure what’s so difficult about giving people who grind out a PvP H2H event the reward for winning the Super Bowl. I’ve contacted them on X too and haven’t received an answer. FIX THIS EA SPORTS

discussion
events
missing content
progress issue
xbox

26 Replies

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  • LorDavo51's avatar
    LorDavo51
    New Novice
    26 days ago

    I feel you bro won the event more than 8x already no reward 

  • Rashard79's avatar
    Rashard79
    Seasoned Rookie
    26 days ago

    They not gonna do nothing. I’ve waited  since December 26, 2025 and had 3 things missing and they just give u sameresponse. They aren’t even real people. Nobody responds to these post either I’ve  did several and absolutely nothing. 

  • jdmo22's avatar
    jdmo22
    Seasoned Rookie
    2 days ago

    Hi EA. It’s been over 2 months now and wondering when I’m gonna get my PLAYOFF PROMO reward for winning the H2H event. YOU ARE A JOKE. “Top priority” “as soon as possible” “soon”. You guys need a lesson in customer service. It’s absolutely embarrassing that you put these forums here and act like you actually read them. You don’t care about customers. This isn’t a new issue. It’s every madden. I know I’m taking a wall and I know no at the company is reading this but I was bored. I get a good laugh from time to time reaching out to support and getting the same robot response every time. Shame

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