Re: Missing NFL 26 Preorder Content

I purchased the Deluxe Edition of Madden 26 on Steam. I was allowed early access and played the game before the official release date. However, up to this point, I still have not received the pre-order items that came with the Deluxe Edition. (Jalen Hurts, HOF Fantasy Pack, 4600 MUT Points, etc.) I opened a case with EA Help and all I was told is that the team was aware and the problem has been reported. EA has not publicly announced a way ahead so what am I supposed to do?