Sugar Rush Event Not Granting Rewards
- 25 days ago
Hey, folks
Update: Thank you to everyone who followed up with the information we needed. This was reviewed by the studio team and deemed to be working as intended.
With this challenge, if you completed all 20 wins, but they were not within the same challenge week, you would have received the correct rewards. If the second set of 10 wins were completed after the week reset, those would not have counted towards the 20 wins you needed for the full set of rewards, which is why it appeared not to have granted what it should.
As this has been resolved by the team, I need screenshots showing that all 20 wins were completed before the reset. Only then can we get this back up and reviewed.
If you have screenshots from your account showing this, please attach them, and we can send them over. As of now, they have considered this issue resolved.
Cheers