Hello ea I was recently banned due to coin distribution which u don’t understand how but it only banned me once I play a competitive game against a friend and I understand it Christmas time and it’s going to be a bit slower but I’m curious what’s the timeframe and do we get any compensations for false bans for our account due to the misunderstanding and missing out on opening our madden mut presents
moved post for you, from Apex Legends to Madden 23
We won't be able to help you with bans over AHQ but the Terms of Service team can. More info can be found here: (https://help.ea.com/en-us/help/account/electronic-arts-account-suspension-policy/)
If you think the ban or suspension was a mistake, you will have to contact the ToS team:
Suspension/Sanction related inquires are not handled over Answers HQ
Did that 6 days ago no response
That’s crazy 30 days to simply review transaction history is crazy what happens if it’s a false ban I get no rewards and it’s a sorry it was our mistake is crazy after spending money on the game to play then falsely banned for a issue that you guys system had
