Challenge Rewards

So I’ve been doing Challenges in Madden 20 and in both Journey and the Ea Access challenges I’ve earned Gridiron packs but I have never got them and I was wondering if this has happened to anyone else and if so if you know what to do

@killertank9090 

Which specific challenge(s) are you referring to? Can you provide screenshots of the challenge or detail the specific name & objectives?

I’m having the same exact problem. I’m halfway through journey and it says I earned them I’m not getting any of my packs.

I'm referring to the accumulations of stars to earn rewards. Like with the journey, I haven't gotten any of my rewards. With epics I got the first 2 tiers of 3 random nat gold cards, but I didn't get them after that. Mainly the journey rewards are what I'm most concerned about. I'm at the point of having earned the 25k quicksell and haven't gotten the packs or the quicksell. 

 im playing Madden 20, playing MUT just finished the baker Mayfield NFL epics week 14 moment 2 and got max stars. I click next challenge for week 15 moment 1 which showed I need to score a touchdown in 4 plays and make an aggressive catch. I chose the max stars tried to start the game and it said I do not have access to this content I must complete week 14 moments 2 which is the one I literally just beat. Didn't get awarded my win and was snubbed. Xbox gamertag dpweenie if that helps you resolve my issue

I also have the same issue. I’m completing challenges and earning stars. However I’m not receiving my rewards or packs and coins. It’s really frustrating 

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@zwarx32 wrote:

I also have the same issue. I’m completing challenges and earning stars. However I’m not receiving my rewards or packs and coins. It’s really frustrating 

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Can you click on the actual Milestones tile at the very top to see if that triggers the rewards for you? 

If you're not receiving rewards, packs, or coins please provide specific challenge names & rewards so the team is aware of which ones need to be investigated. Thank you for the help!

This is so annoying. I’ve restarted my ps4 to get this challenge and I’m at the end of journey. I pass the challenges and it won’t let me advance because it says that I haven’t passed it yet.

Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have?
What is your gamertag/PSN ID?
Date/time issue occurred July 27, 2019
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug N/A
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? N/A
What happens when the bug occurs? N/A
What do you expect to see? N/A
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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I can get on my mut team. But when i complete a challenge, it says i received stars. But when go back no stars or rewards