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BeastKilla1432's avatar
5 years ago
Solved

It keeps saying I can’t connect to the madden 21 servers!!! Need help

I can load up madden 21 but it won’t ever let me connect to the servers and I can’t understand why

  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago

    @SawBuckSavage wrote:

    I have the same issue on XBOX. Last night I tried playing, and I was prompted with the error ”Our Servers cannot process your request at this time.” I have spoken/chatted with four different support reps, none of which could resolve the issue. 

    - I was advised to adjust my blue ray settings

    - I was advised to reset my MAC

    - I was advised to uninstall and reinstall my game. 

    None of which worked. I was then advised by the support that there is no fix. 

    This unacceptable, each day, I miss out on content and daily rewards. I paid nearly $100 bucks, and for that, I get no real help. 


    Attention: 

    For everyone receiving the error message ”Our Servers cannot process your request at this time.” 

    Please see this post where we are gathering info from players to pass along to the team: https://answers.ea.com/t5/Technical-Issues/INFO-NEEDED-Locked-Out-of-MUT-Servers-Cannot-Process-Your/td-p/9464449

    If you are experiencing any other account related issues, such as Invalid Account, please see this post for additional help: https://answers.ea.com/t5/Technical-Issues/How-to-Fix-Invalid-Account/m-p/9461464#M1741

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