Madden 18 - The requested league is temporarily unavailable, We apologize...

Ill tell you....if in my job we had customers that weren't getting answered and i was the customer service person responsible and just disappeared for days on end to only periodically post a useless update with no info, i would get fired.  No one is here to learn about your personal life...no one received this game for free...we arent all buddies, we paid your company for a product and the product isnt working due to something your company did.  You have blocked all attempts to get management involved or provide members with a structured and detailed update.  Its no been two months! This is beyond ridiculous so stop the lies and get someone involved that knows whats going on and get this fixed.  

@ThorVader it's  a mystery now because where ever you talk to EA no one as any answer apart  from it's being looked  into and when you try to complain about service on here they can't  comment or that's not their  department it's all one big joke now

It is absolutely amazing how often we get ghosted in this thread. They’re for sure just hoping we forget about it and go away. Nevermind some of us have franchises we’ve been playing with friends as a way to keep in touch for 3 years. Terrible way to encourage me to go back to buying games. Stopped buying after 18 because of the changes to franchise mode...and what’s the point of buying another one if they can flip a switch and ruin it and then not tell you what happened and leave you hanging?

I keep coming back to the ridiculous premise that they cant solve a simple tech issue on their own game after 2 months

The last update I see is from yesterday on how it's still under investigation. To set proper expectations, the team was unable to recover existing franchises for a similar issue for Madden NFL 21 and those impacted were granted compensation. This is not to say this will be the outcome for this one, but in terms of an exact time-frame on when you'll be able to jump back in with your buddies I don't have one right now. I recommend creating a new Franchise until further announcements from our side. I will let you all know when I hear more information on this ASAP. I will have to focus on other titles this week, some I typically don't work to help make up for those being impacted by the weather in the area. Moving forward, I'll respond back again to this thread when I hear more substance on the issue.

......and there it is .

21' users get compensated, 18' users are left in the lurch..... welcome to being a 2nd class end user by EA Sports.

It sucks that we all knew this was the case the whole time. An update somewhere wiped all the servers for the cloud franchises and they couldn’t recover them. What a gong show.