We’ve had a few occasions were the game dashboards when two players try to play each other. We’ve even removed a player from their team and attempted to play the computer and the game still bricks to the dashboard.
Did anyone find a solution to this issue it happens to me frequently.
Has anyone not been able to play a connected franchise match vs another user? The match will begin to load but midway through we both get sent to the dashboard. Even if the person goes on autopilot I’m not able to play the game.
Man... really hoping there was a solution to this. I’m gonna try to uninstall
Community Manager@BGetsDubz
Have you tried power cycling your console? When games dashboard it's usually related to a caching issue.
I've hard reset it several times. uninstalled the game, reinstalled. No change.
Community ManagerIt’s installed right onto the Xbox. No external drive or anything.
Community ManagerJust to confirm, you attempted these steps for power cycling? Clearing the saved game data is worth attempting too. When you go to manage your game under My Games & Apps there is an option to clear that data. I'm assuming re-installing the game has already been taken.
How to power cycle your Xbox console:
Important Be sure to wait 10 seconds. This step resets the power supply.
Okay thank you! I have not tried that way
