Madden 23 Our servers cannot process your request at this time
Platform(Include which Generation): Xbox one
PSN ID or Gamer Tag: Stantheman0118
Type of Network being used: wireless
Date/time issue occurred: 8/31/22
What were you doing when it happened? In the middle of playing Face of the Franchise
What was the last action you completed before it happened? Finished a regular season game and then recieved error message
How often does the bug occur? Every time I log into face of the franchise or any other gameplay
Steps: How can we find the bug ourselves?
Also, include any troubleshooting, Screenshots/Clips you might have:
Error: our servers cannot process your request at this time. Please try again later. We apologize for any inconvenience. You have been returned to the main menu
Hi @w0lverine0118 When you have a moment can you try the following?
- Close other running games or apps, (for Series X|S also close others running in quick resume)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
