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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
7 years ago

Re: Madden 20 input delay

I know from personal experience it can be nearly impossible to nail a field goal with heavy lag/delay. Which platform do you play on and which online game modes are you seeing the most input delay in? Do you see this the most when you're the away team?

While your connection in general could be great, there might be a hiccup in the connection you have with our specific servers so a simple reboot of the modem/router can help repair lag cases. We have some steps below if you wanted to give those a quick try to see if it can be eliminated in just a few simple steps.

Basic Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

16 Replies

  • LilSkir's avatar
    LilSkir
    6 years ago
    @EA_Blueberry Thanks for getting back to me quickly, I don’t think it’s something to do with that, I experienced this in madden 19 with 2 different internets. Also this is a common theme online, is there an Australian server, because I feel as tho I’m playing people in America and when you do play people in Australia both people have input delay. I was wondering like if u could inform ea about this problem so they could solve it
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @LilSkir 

    We'll make sure the team is aware of connectivity issues like this reported to us. I feel like it would make sense to more likely experience some input lag if you're connecting to someone from the states since you're traveling across the Pacific, strange it's happening to two Australian players. Depending on the mode, the player with the stronger connection will be the home team for the peer-2-peer matches. That's why I asked if you were the away team when you experienced this.

  • LilSkir's avatar
    LilSkir
    6 years ago

    Oh so does it use a hybrid system peer 2 peer and also servers, also I’m always the home team 

  • LilSkir's avatar
    LilSkir
    6 years ago
    @EA_Blueberry There is a big market that ea could potentially be missing out on because of the connection. Australians love NFL and madden, someone I know played their first game of online and just stopped played madden after that because of the connection
  • LilSkir's avatar
    LilSkir
    6 years ago
    @EA_Blueberry I beg you that they please fix this 😂 because I really want to play online and so do allot of others thanks
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    I'm able to confirm there aren't any Australian servers. Have you tried opening up ports for Madden to see if that helps reduce input delay for you?


    We have them listed here. You would have to log into your router's admin panel to enter them in. Some routers have ports closed off by manufacturer default.

  • LilSkir's avatar
    LilSkir
    6 years ago

    Wow well then that’s the issue, there isn’t any servers in Australia and we are forced to connect to the American servers. Wouldn’t a hybrid system that can be peer to peer and also server be the best solution. is there some way you can let EA know about this as a problem. 

  • LilSkir's avatar
    LilSkir
    6 years ago
    @EA_Blueberry For now they could at least make it that we only find Australians then that way Americans don’t get an advantage with no delay
  • I have the same issue. Have a 20mb line and still lags on kicking input.I'm in South Africa tho. 

  • LilSkir's avatar
    LilSkir
    6 years ago
    @SKALLYWAG292 They just only use servers in America, I sold the game it’s a shame. They are really missing out on allot of people
  • Is it really that bad?, I had Madden 18 and i remember i could not do anything. Its a shame as i really want to play madden online but i cant.

  • cruciald00dz's avatar
    cruciald00dz
    6 years ago

    Queenslander here, online is unplayable even with ports set correctly. 

    My input delay is 1.5 to 2 seconds it is absolutely ridiculous. 

    Just give us one bloody Australian server EA God dammit 

  • yea im an american based out of Bangladesh. i have a fast internet connection but the lags, specifically when kicking, are unbearable. i cant even hit PATs consistently. would be nice if EA set up servers on this part of the world. even if its in australia itll be close to where i am. 

  • folffrotjold's avatar
    folffrotjold
    6 years ago

    @EA_Blueberry I experience constant delay while playing Madden 20 on an Xbox One. You are saying there are no servers in Australia so that is why there is input delay, but my friends do not experience this delay who are also in Australia. I haven't had a smooth game since I have purchased it around December 2019 and I have good internet as I play Fifa and do not experience delay or lag. I am confused as to why I experience this delay when playing the game and my friends who are also in Australia do not. This better be fixed in madden 21. 

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