Forum Discussion

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
5 years ago

Re: Madden Says I need EA Access

@ECNATION 

Have you changed account, platform (PC, Xbox, Playstation) or have you moved to another country?

Are you currently using a PC, Xbox or PS4?

9 Replies

  • I have not changed platform, account, or moved to another country. I am using PS4

  • Never mind. The new update must’ve fixed some how or my wifi was messing yesterday, but it’s working now!

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    4 years ago

    @Justinrippin420 

    Have you tried deleting the game from your console and re-installed the full game from your library? We've seen this message pop up if there was still trial time left on Madden if you played it prior to purchasing it. 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    4 years ago

    @Justinrippin420 

    Is the game being shared to you from another account?

    To create an EA account you just have to load up the game. If your PSN ID has never played an EA game before it will prompt to create an account. If it doesn't ask you, that means you've already set up an EA account with that PSN ID in the past.