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- @EA_Aljo well ive tried that 4 times now to no avail
- EA_Aljo5 years ago
Community Manager
I'm only seeing one case on your account. What is happening exactly? Are they asking you the account recovery questions, but you're not answering them accurately?
- @EA_Aljo i created the account years ago and i cant access either email it could be not to mention ive moved several times since then so it could be one of many addresses and ive had different phone numbers so something is apparently not right along the way i also gave them purchase history of every EA product ive bought dating back to madden 18 with order numbers and dates pulled straight from my xbox purchase history but no one can help me still
- @Voorhees1323 oh also they told me to contact xbox support who also told me they cant help me and sent me back to EA
I have changed my password and I’m still not able to connect. My account says I’m connected but madden won’t connect. I’m able to play other ea sports games like ncaa 14 on my ps3 just not madden on my ps4
- @EA_Aljo But it’s not
- EA_Aljo5 years ago
Community Manager
Hello, @kylewellcome.
Can you give me some more details on your issue? I'm not sure which one of my responses you responded to. Thanks!
how and where do you even contact them from??????
- @EA_Aljo the link you send just sends me to a type in screen for which game I am having trouble with. Not a direct advisor.
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