Solved
Unknown login error occurred (Madden 23) - every two games
I receive the unknown loggin error after every few games of madden are played. The only resolution that works is removing my gamer tag from my Xbox then re-adding. 7/10 I am able to login in and play an online match after this. However, I am tired of doing this every time I would like to play an online match. Nothing is wrong with my router, my connection is fine, my settings are fine, I’ve been in this thread for about a month. EA please mitigate this issue.
HI @inherintglint78 @DeeMaCC Can we try going through the follow to check if this continue?
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
