Forum Discussion

Anonymous

8 years ago

I can't purchase madden cash on madden mobile 18

Can't purchase madden cash. Says something about Storekit transaction is already in progress. Was working fine last week and now this week I can't purchase. Anyone know what to do? I tried contacting EA but can't get the live chat to work

technical issues

292 Replies

Anonymous
8 years ago
Did you find out how to fix this??
Anonymous
8 years ago
Apparently there are still “fixing” this problem we’ve been complaining for about a month and still no progress just same old storekit transaction error.
Anonymous
8 years ago
Can someone try contact them on twitter @eamaddenmobile
I don't use twitter.
13866762
8 years ago
IOS
[Removed - Admin.]
7:01 Central Time
October 1st
Texas, USA
13866762
8 years ago
IOS
[Removed - Admin.]
7:01 Central Time
October 1st
Texas, USA
EA_Barry
Community Manager
8 years ago
We are continuing to investigate this, apologies for the time this is taking to resolve.
Anonymous
8 years ago
Can't believe this has taken almost 2 months!!

Platform: iOS
[Removed - Admin.]
Time: 6:30pm CST Oct 2
Region: United States
Anonymous
8 years ago
Barry,
Thanks for your continued support and updates on this issue.
Anonymous
8 years ago
This is just downright insane at this point. We are missing out on all kinds of packs and upgrades for our teams. Those that can use the store are enjoying all kinds of packs that we can't. We better be given a HUGE amount of free stuff for everything we missed out on. I'm talking a TON of madden cash as well as players and bonuses. Just fix it already!!!!!
Anonymous
8 years ago
For me the problem is the screen appears empty in the purchase madden cash section of the game, and reinstaling the app dosen't work.
I have a samsung S5 phone and live in Mexico.