Forum Discussion
292 Replies
- Anonymous8 years ago
Error: Can't make purchase while StoreKit transaction is already in progress.
- Platform: iOS
- User ID: How to find your UID
- Time (including timezone) and date of last attempted purchase: 13:22 MST Oct 4th
- Region: country should be specific enough: USA
- Anonymous8 years ago
Error message storekit transaction already in progress.
- Platform: iOS or Android
- User ID: [Edit - Please do not post this publicly. - Admin.]
- Time (including timezone) and date of last attempted purchase: 13:22 MST Oct 4 2017
- Region: USA
- Anonymous8 years ago
I love the "continued support" response. Can you really call it support when you've done absolutely nothing? That's like a child saying I'm Sorry and doing the exact same thing 10 seconds later. I have no clue how you can't figure this out!!
- Anonymous8 years ago
Well at least he is giving us some sort of update unlike EA Help when I call or email them. Every time I talk to them, they change my case to "resolved" and I keep reopening it telling them it is not anywhere close to being resolved. This whole thing is a complete joke because it seems to have happened to people every year. The worst part about all of this was when they tried to blame it on the Hurricane.....
- Anonymous8 years ago
This is one of the main reasons people leave this game and never come back, this problem hasn’t been resolved for up to 2-3 months for some people this is a disgrace to EA.
- Anonymous8 years agoit won’t let me buy maddie’s cash. all it says is i have a pruchace already in place, so try again later. it’s been like this for 3 weeks
- Anonymous8 years ago
I'm honestly tired of your BS "we are working on it" answers Barry. This app had the same problem last year so what was the fix then? Or did you just string the customers along hoping they would forget about it? You and your staff are incompetent. People are trying to spend money and you can't figure out how to do your jobs and make it for EA. I'm amazed you're stilll employed. All anybody is asking for is that EA actually stop and fix this bug and take care of the customer. Why is this such a hard concept for you all to grasp? Stop feeding us the lies of "we are working on it". And don't insult us by "thanking us for your patience". I promise you the we do not believe you are working on it and the patience have run out for the people effected by this error.
- Anonymous8 years ago
Possible solution.......
Might be onto something (since EA isn't).
I've been playing on a iPad and I've had the StoreKit error forever.
1) Yesterday I went into the Madden 18 iPad app and went to Settings (gear icon to the right of the trophy on the Madden menu).
2) Then I went to "Recover Account".
3) I downloaded Madden 18 mobile to my iPhone.
4) When I launched Madden on my iPhone, I went to "Existing User" and instead of logging in with Facebook or Game Center, I selected "Recover Account"
5) I typed in the recovery code and magically I could successfully buy things on the iPhone Madden Mobile for my account. I closed out and went to the iPad Madden Mobile and the items I punched on the iPhone were there... At that point I almost crapped my pants.
Unfortunately, I still get the StoreKit error on the iPad, but if I switch over to the iPhone I can purchase at will. I've tried unlinking devices and changing from Facebook login to Game Center login and the iPad still gets the StoreKit error, but the iPhone still works on the same account.
Problem is I didn't write down the recovery code (and I think it would have only worked once anyway) so I have to wait another 24 hours before EA will give me another account recovery code. When a new code is available, I'm going to delete Madden Mobile from the iPad, then download again with the Recover Account code I get from the iPhone. If it works, I'll post an update with the exact steps that worked. There might be an easier way to achieve the same thing but if it works I'll let everyone know.
Only hesitation for getting it to work is I don't really feel like giving EA money at this point... If this process works, EA should give anyone who had this bug a significant coin and/or Madden cash gift (like I'll hold my breath for them to do that after the lack of effort to date.).
Anyway - if you try it and it works or you find a shorter process that works please post it and share the info.
- Anonymous8 years agoPlatform android
UID [Removed - Admin.]
12:33 am Attempted $10.00 purchase.
Region USA
Username Anthony league madtown559 - Anonymous8 years ago
Still fails on the iPad after trying the "Recover Account" trick, but at least I can purchase on the iPhone now.