Can't purchase madden cash. Says something about Storekit transaction is already in progress. Was working fine last week and now this week I can't purchase. Anyone know what to do? I tried contacting EA but can't get the live chat to work

Good morning - it's an apple issue. In my previous post I was on the phone with EA and apple and they both blamed it on one another. After talking with the iTunes supervisor who then escalated the issue to development, I spoke with a really great women who explained it's an issue with a component of storkit. Storkit is a apple component that isn't working and I was hoping they would have addressed this for the long weekend. That didn't happen and I guess it will be addressed tomorrow. I will keep you posted on the progress.

Madden mobile cash I can't buy anything it says storekit transaction in progress and it's been like that for three days what do I do or can you help

Also I'm using an iPhone 7 iOS.

I cant purchase any madden cash, the screen is empty . no error displayed.i'm from mexico.HELP!

I continue to recieve the followings message on madden mobilecan't make purchase while StoreKit transaction is already in progress".I checked my credit card info and that's accurate and turned my phone off and on, still getting this message. Can someone please provide some info to resolve this issue?

I can't purchase madden cash on madden mobile 18

292 Replies

Anonymous
8 years ago
Platform - IOS
User id- treetrunks99
User id number- 48674349
Last attempted purchase- every day for the past 2 months.
Time zone- 4:17 Eastern standard time
Anonymous
8 years ago
Same problem. Tried uninstalling/reinstalling app and rebooting.
Platform:iOS
User ID: 1609494
Time: Oct 17, 1:13 a.m. EST
Region: US
Anonymous
8 years ago
I am curious, if the fix is available then why not patch it during the next update? Otherwise, an up coming one might be 2 months or more from now, then we might as well kiss the season goodbye. Most fear events are already out but we are just outside looking in.
bolollar
8 years ago
I purchased a pack and when I clicked on the Apple Pay the app restarted and I got charged but never received the pack. Now I have the same problem as everyone else on here. I had multiple purchases before that. Sucks with the Most Feared being out. This is my fifth year playing, but it may be my last. I have had multiple problems with the app this year.
Anonymous
8 years ago
This is absolutely insane at this point. This has been going on for months. And to say that the fix for the issue may not be in the next update but a future one is just *. If you know how to fix it... FIX IT. At this point you are losing money and players. And creating an unfair advantage for all those that can make purchases. The compensation for this bs had better be amazing. I have personally spent over $1000 on this game in the last two years. And now I don't know that I would ever spend another penny after the way this issue has been handled. Or should I say NOT handled.
Subwayftlong
8 years ago
Same for me too...
iOS
subwayftlong
ID 16533504
purchase made 1 week ago (see my open case that keeps telling me it is my device)
please fix this. If we miss the most feared event that's such a loss. The way the game is set up this year if you don't make purchases, you can't progress. I want to spend money... Fix it please.
Anonymous
8 years ago
Can you please provide an update to the StoreKit issue that so many are facing? This is beginning to get ridiculous. I've been dealing with it for over a month. Dedicated players, customers, and purchasers are being affected. You will soon begin to lose fans of this game and revenue for EA goes with them. From my research, thousands of people are dealing with this issue. EA claims to have a fix but seem to refuse to release it. One of the most popular promos, Most Feared, was just released. I spent over $300 last season on this event alone.
bigjoeyjoe35
8 years ago
The same exact thing happened to me. Apple refunded my money but still. I contact EA customer support and they have me go through these BS steps instead of just being upfront and telling me that this is a known problem. It would’ve been better for them just to be honest upfront. I play EA games and a variety of platforms but this customer service makes me second guess my decision to continue buying their products.
Anonymous
8 years ago
i can’t buy anything since the message always pops up.
Veaol
8 years ago
Platform: iOS
User ID: 191164727
Time: 11:30pm EST
Region: Ontario Canada

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I can't purchase madden cash on madden mobile 18

292 Replies

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