Madden mobile won't load on my phone

Hey there!

Sorry to hear about the loading trouble you're having, @yschultz13 

Can you try running though these steps below, including a full re-install of the app and checking your device for updates?

Let me know what type of device you're playing on so I can also verify it meets the minimum system requirements.

Android Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

iOS Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps

Ya I've restarted my device, I've re-downloaded the app, and I've made sure everything was updated. The phone i have is a pixel 4A. I've been playing this game for years and never had any issues so I would love to play the new season. 

Hey, @yschultz13 

I went out on a brief vacation when I sent out my last message and starting to catch up now. I wanted to check in with you to see if you were able to get back into the game since the game's update earlier in September. 

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@EA_Blueberry wrote:

Hey, @yschultz13 

I went out on a brief vacation when I sent out my last message and starting to catch up now. I wanted to check in with you to see if you were able to get back into the game since the game's update earlier in September. 

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Mine doing the same thing I tried doing everything u said to the other person still nothing working I play on I iPhone 8 i need help ?

@fishesnipples 

Are you outside of the country at the moment, too? Have you tried toggling WiFi off to connect to the game via mobile network?

Another option is to fully remove the WiFi channels from your phone and then re-add them. 

My app won't work I've tried re installing it checking for updates everything this app just don't work

Can you help me the thing says it fails initialize EAs server