My Madden Cash section disappeared
My Madden Cash section disappeared.
Hello, I use to play madden mobile back in 2017 and had no problems and I recently came back to the game, I'm level five now and my [Removed - CM]. But, my problem is that the madden cash section has just disappeared, ever since I reinstalled the game for the first time on my new phone there has been no Madden Cash section, I would try to buy a pack and it would tell me I didn't have enough madden cash and told me to click the arrow to take me to where I can buy madden cash, so I click the arrow and nothing happens, what do I do?
I live in the US and I play on android, a Samsung Galaxy s10
- Hi, @X_DamCam_X - Do you know if you have the latest Android update installed on your device? Check out these steps I linked below: - Android Troubleshooting - https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/ - It's a possibility your account is set up to not access these features. More information on this can be found here: https://help.ea.com/en-us/help/account/online-access-for-child-accounts/#parentalcontrols - Mobile games- Our mobile games don’t have parental control settings, so some features might not be available for underage accounts. - Some EA mobile games are age gated, meaning we ask for a date of birth, and child users play a version of the game which does not include social features. - If you're not able to access the store after these steps, contact our Live-Support team so they can pull up your Madden Mobile/EA account to take a look as to what's restricting you from purchasing Madden Cash.