Overdrive freezing/crashing in Overdrive & Blitz Games

I've invested quite a bit into this game over the years.. Both time and money.

Over the course of the past couple weeks, the overdrive game mode would start to lag during a matchup abd the game would completely freeze at the very end just before scores are shown. 

This was an on going thing that just got wise and sugar as time went on.

Tonight I can't even load into an overdrive match where the opponent has a one minnie had start because the game locks up and freezes.

Sometimes or just freezes completely to where i I ha to force close the app and start over. 

Then upon reloading the game, it freezes on the loading wheel right after the splash screen for about 3-5 minutes.

Once in the game, I can do events. I can do league drives. Everything operates normally, except for overdrive.

So start up and overdrive are both broken.

I have a galaxy note 8. There are zero issues with all other apps. This is the only one that's affected.

If I've done all the basic trouble shooting. Uninstall, clear cache, clear data, reinstall, power cycled the device.. Even factory reset it. Nothing is different. 

I even tried the game on my wife's phone (galaxy s7) and my mother's iPhone ... Same issues

What gives?

@thegatorfan122  hey after hours and hours of trying different things.. On all three devices my linked cloud based account has issues..

I logged out on all devices and just played using the local guest account... While doing so, I had absolutely Zero issues. The game operated as it should in all facets..

Can you try this and let me know if it's the same for you?

I express my concerns and the customer support wants me to throw away years worth of achievements, logos, all time leader board ranking, etc .. For.compensation? 

@thegatorfan122 thats exactly how I felt about the situation... And the rep, his supervisor, and the manager above them said I had to make the decision right then and there. The offer wouldn't stand beyond our conversation.