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10 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    How can I recover my account

  • Anonymous's avatar
    Anonymous
    8 years ago
    Did you loose your account progress after the update ???
  • Anonymous's avatar
    Anonymous
    8 years ago
    I lost all my progress after the new update !! How do I get my old account information back?
  • Maiyn's avatar
    Maiyn
    8 years ago
    When you sign in and it asks for new account or existing, click existing then there will be an option to recover your account.
  • Anonymous's avatar
    Anonymous
    8 years ago

    But that didn't work

  • Anonymous's avatar
    Anonymous
    7 years ago

    Yes I lost my account after the update how can I recover it 

  • I did, and I cant recover anything I had set up with it! I've spent so much money on that game along with a lot of time!

  • So I got a new phone and linked my Apple ID account to my madden account and nothing saved what do I do

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @J0HnnyMcFarland 

    Do you still have your old phone? You can log into your account to verify your Madden User ID.

    Your progress should carry over from your old device if you synced it up to your iCloud/Apple account. If you linked it up to Facebook, visit Facebook and go to Settings>Apps and remove Madden Mobile so it unlinks it from your old phone, then log into the game with your new iPhone.

    This post is originally from 2017, so I'll be locking it down to avoid any more necroposting. If you still need help please create a new topic if you're unable to find a more recent post.

    Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example. 

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