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Krusk23's avatar
Krusk23
Seasoned Newcomer
5 days ago
Solved

Recover accidentally deleted NFL Madden Mobile account

Hello, I need help recovering my account, I’m desperate after 9 Hours trying to get help. Username: Krusk#1 OVR: 3924 Currently named as: gdpr-deleted#3229 40k MC saved Platform: IOS Playing si...
ios
technical issues
  • EA_mplsnow's avatar
    EA_mplsnow
    5 days ago

    Hey Krusk23​, 

    Sorry to say, but we aren't able to recover accounts here on the forums. It'd be best if you connect with our live support team with your User ID so they can take a look to see if recovering the account is possible at this time. Thanks! 

EA_mplsnow's avatar
EA_mplsnow
Icon for Community Manager rankCommunity Manager
5 days ago

Hey Krusk23​, 

Sorry to say, but we aren't able to recover accounts here on the forums. It'd be best if you connect with our live support team with your User ID so they can take a look to see if recovering the account is possible at this time. Thanks! 

  • Krusk23's avatar
    Krusk23
    Seasoned Newcomer
    5 days ago

    EA_mplsnow​ 

    I’ve been trying to reach them out but I couldn’t, check the screenshot.

    is there any other method to get help? 

    • EA_mplsnow's avatar
      EA_mplsnow
      Icon for Community Manager rankCommunity Manager
      4 days ago

      Krusk23​ Can you try selecting a different topic for your issue, such as 'Login issues,' and include an attachment before submitting to see if the option to chat with an advisor appears then? 

      It might be worth testing on a different browser and an incognito/private window. 

  • Krusk23's avatar
    Krusk23
    Seasoned Newcomer
    5 days ago

    Omg, I replied, nobody said anything, is it solved?

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