So I just got an iPhone after having an android for the last couple years, and am trying to transfer all my google downloads to this new phone. I open up my madden mobile app and it prompts me that it can't find my account. I do some research and find I should have got my UID # off my android before handing it over. Does anyone know how I can recover my account , it appears I am at a loss??

Did you loose your account progress after the update ???

When you sign in and it asks for new account or existing, click existing then there will be an option to recover your account.

@beyondnaps539 If you still have access to your previous device you may be able recover your account. If your game was not linked to Facebook you can link it on the old device and should then be able to continue on the iPhone. See this link for info on linking via Facebook: http://answers.ea.com/t5/Madden-NFL-Mobile/iOS-Android-Link-or-re-link-to-correct-Facebook-account/td-p/5467991

I lost all my progress after the new update !! How do I get my old account information back?

Recover my Madden mobile account | EA Forums

12 Replies

EA_Barry
Community Manager
9 years ago
@beyondnaps539

If you still have access to your previous device you may be able recover your account. If your game was not linked to Facebook you can link it on the old device and should then be able to continue on the iPhone.

See this link for info on linking via Facebook: http://answers.ea.com/t5/Madden-NFL-Mobile/iOS-Android-Link-or-re-link-to-correct-Facebook-account/td-p/5467991
Anonymous
8 years ago
How can I recover my account
Anonymous
8 years ago
Did you loose your account progress after the update ???
Anonymous
8 years ago
I lost all my progress after the new update !! How do I get my old account information back?
Anonymous
8 years ago
Same here
Maiyn
8 years ago
When you sign in and it asks for new account or existing, click existing then there will be an option to recover your account.
Anonymous
8 years ago
But that didn't work
Anonymous
7 years ago
Yes I lost my account after the update how can I recover it
Z0MB13SL4YER007
6 years ago
I did, and I cant recover anything I had set up with it! I've spent so much money on that game along with a lot of time!
J0HnnyMcFarland
6 years ago
So I got a new phone and linked my Apple ID account to my madden account and nothing saved what do I do