Forum Discussion

6 years ago

Solved

Unlinking EA account from madden mobile

I've been trying to unlink my other Account from my madden mobile and use my main but I cant seem to be able. I tried to follow these steps https://help.ea.com/en-nz/help/madden/madden-nfl-21-mobile/save-your-progress-in-madden-nfl-21-mobile

and that didnt work and then tried to get in touch with someone at EA help but I wasn't able to so I'm writing this here because it seems to be the only place that I can write something like this

technical issues

EA_Blueberry
6 years ago
@xcrxzyz6

There are steps at the bottom of this article on how to un-link your Mobile account from your EA account. If you still need help with account changes, please contact our Support teams via the links I replied previously with above.

How to un-link: https://help.ea.com/en-nz/help/madden/madden-nfl-21-mobile/save-your-progress-in-madden-nfl-21-mobile/#how-to-unlink

11 Replies

UFforLifeXD
6 years ago
I have the same issue, I’m rly confused and I hope it is resolved before the release on console. I have deleted the game and other ea product form my device and nothing seems to be working
EA_Blueberry
Community Admin
6 years ago
@newyorkeskimo2

Did you submit a case at Help.EA.com for a chat or phone Advisor? What happened when you tried to get in contact with them? Our forum team cannot make any account changes, only our Advisors can to ensure we protect the security of EA account holders.

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/
xcrxzyz6
6 years ago
Have u found anything out yet?
xcrxzyz6
6 years ago
@newyorkeskimo2 Did u find anything out yet
xcrxzyz6
6 years ago
@EA_Blueberry How can I delete or unlink my ea account
xcrxzyz6
6 years ago
Is their anyway I can unlink it? Like why can’t someone at ea just unlink it. If not why can u just delete it for me
FDWB
Hero
6 years ago
@xcrxzyz6 I don’t know why, but I can assure you they are trying to figure out a solution to this. Many people have made threads about it. All we can do is hope that that Fox comes as soon as possible.
lkbroach
Hero
6 years ago
Go to your Settings Tab and unlink it.
Travontaz
6 years ago
Email referred me to this post with no solution 😒
EA_Blueberry
Community Admin
6 years ago
@xcrxzyz6

There are steps at the bottom of this article on how to un-link your Mobile account from your EA account. If you still need help with account changes, please contact our Support teams via the links I replied previously with above.

How to un-link: https://help.ea.com/en-nz/help/madden/madden-nfl-21-mobile/save-your-progress-in-madden-nfl-21-mobile/#how-to-unlink