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KalmaStari's avatar
KalmaStari
3 years ago
Solved

Black Screen How to Fix This Problem?

I would appreciate any suggestions that someone could give. I am near the final battle of Mass Effect 2. After I get to choose for the last time who I want to drag around with me through the Colle...
me legendary edition
  • holger1405's avatar
    holger1405
    3 years ago

    @KalmaStari 

    Download the newest driver for your GPU from NVIDIA.

    Download the latest driver for your Intel APU from Acer.

    Download DDU:

    Install the graphic driver this way:

    • run DDU > save mode >  NVIDIA Software and Drivers > Clean and Restart. (Here is a pictured Guide.)

    • run DDU > save mode >  Intel Software and Drivers > Clean and Restart.

    • shut down any not necessary programs in the background including the real time scanner of your anti-virus software.
    • shut down any and all system monitoring programs and any overlooking tools you might have.

    • Run the installation EXE of the Intel driver. > Reboot.

    • Run the installation EXE if the NVIDIA driver > install only the GPU Driver and the PHYSX software.

    (don't deselect components you need even if the have the same version number, the installation program will uninstall them if you do)
    • Reboot > Test.

KalmaStari's avatar
KalmaStari
3 years ago

Oh, man. That's concerning. If you don't mind me asking, what could I do to fix one or multiple of those errors? Which one should I tackle first?

Yes, I did validate the files on Steam.

All right, I shall do that as well! Thank you for the very clear instructions!

Update:

It came back with the message that all files are validated. So with this welcome news, I tried the game again but I ran into that blasted black screen again.

holger1405's avatar
holger1405
Hero+
3 years ago

@KalmaStari 

Download the newest driver for your GPU from NVIDIA.

Download the latest driver for your Intel APU from Acer.

Download DDU:

Install the graphic driver this way:

• run DDU > save mode >  NVIDIA Software and Drivers > Clean and Restart. (Here is a pictured Guide.)

• run DDU > save mode >  Intel Software and Drivers > Clean and Restart.

• shut down any not necessary programs in the background including the real time scanner of your anti-virus software.
• shut down any and all system monitoring programs and any overlooking tools you might have.

• Run the installation EXE of the Intel driver. > Reboot.

• Run the installation EXE if the NVIDIA driver > install only the GPU Driver and the PHYSX software.

(don't deselect components you need even if the have the same version number, the installation program will uninstall them if you do)
• Reboot > Test.

  • AngelFenton996's avatar
    AngelFenton996
    Seasoned Newcomer
    3 years ago

    in Mass Effect 3 Legendary Edition I'm helping Wrex and the Turian's and when i'm  done with the mission it keeps popping up with a black screen

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