Forum Discussion

CantinaClarinet's avatar
CantinaClarinet
4 years ago
Solved

Can't launch ME1 but ME2 and ME3 work just fine

The launcher starts just fine, but when I try to launch ME1 it is just stuck on the splash screen while the music plays. The process is listed as Not Responding. This issue has persisted through a fu...
me legendary edition
  • puzzlezaddict's avatar
    puzzlezaddict
    4 years ago

    @CantinaClarinet  Just to clarify, when you reinstalled Windows, did you wipe and reinstall or just run a repair install, and did you retain or transfer over any user data?  If you do have any user data from beforehand, please remove your ME1 saves, which you can find here:

    Documents\Bioware\Mass Effect Legendary Edition\Save\ME1

    Move the entire ME1 folder to the desktop and test.  If you still can't open ME1, please run a dxdiag and attach it to a post.

    https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

puzzlezaddict's avatar
puzzlezaddict
Hero+
4 years ago

@CantinaClarinet  Just to clarify, when you reinstalled Windows, did you wipe and reinstall or just run a repair install, and did you retain or transfer over any user data?  If you do have any user data from beforehand, please remove your ME1 saves, which you can find here:

Documents\Bioware\Mass Effect Legendary Edition\Save\ME1

Move the entire ME1 folder to the desktop and test.  If you still can't open ME1, please run a dxdiag and attach it to a post.

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

CantinaClarinet's avatar
CantinaClarinet
4 years ago

I did in fact retain user data when I did the reimage. Removing the ME1 saves did the trick, thank you!

About Mass Effect Franchise Discussion

The fate of the galaxy lies in your hands. Join the Mass Effect community forums and tell us how you'll fight for it.19,173 PostsLatest Activity: 5 hours ago