Disc 2 cracked, help?
Basically, I was playing through Mass Effect 3, loving the gameplay, story and graphics like all hell, and then I'm prompted to change disc. I got up, took out disc 1, put in disc 2, and got myself ready to continue when I was told that the disc couldn't be read. Frustrated, I looked up solutions, and attempted to make the disc readable, to no avail. Eventually, as I was checking it for scratches or dirt for the umpteenth time, I noticed something that I would've otherwise missed.
It was a crack, in the small centre of the disc, and it was small enough that it took me this long to see it.
Dismayed, I tried to think of how it could've happened, but couldn't think of anything. I hadn't attempted to use it until now, I never dropped the case, and I otherwise never took out the case.
I'm not sure what to do, because I looked at thread responses saying that people in similar situations would need to buy another copy of the game, or take it to disc repair. Can someone please help?
P.S. It's the Mass Effect Trilogy, not ME3 on it's own. Also, the discs inside were sometimes prone to popping out of their slots without obvious reasons.
Actually, EA has a fairly straight forward product replacement policy (see the link for full details):
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Product Replacement:
If you meet one of the following criteria, you can send your product along with a nominal fee to Electronic Arts for a replacement product.
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The product is 90 days past the purchase date
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The product has been scratched, broken, or has been damaged in another fashion.
When sending us your product, be sure to include a check or money order for the amount shown in the replacement costs section made payable to Electronic Arts, as well as all of the information in the requested information section below.
Make all checks payable to: Electronic Arts
Replacement Costs:
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PC-CD products: $13.00 USD
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Sony PlayStation 2, Sony PLAYSTATION 3, Microsoft Xbox, or Microsoft Xbox 360 products: $20.00 USD
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Nintendo GameCube, Nintendo Wii, Nintendo DS, or Sony PlayStation Portable products: $15.00 USD
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Sony PlayStation products: $15.00 USD
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Nintendo Game Boy, Nintendo Game Boy Color, or Nintendo Game Boy Advance products: $15.00 USD
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Jewel Case Classics products: $7.50 USD
Mailing Address:
EA Warranty US / Canada
7700 W Parmer Lane
Bldg C, Suite 200
Austin, TX 78729----------------------------------------
Contact a Game Advisor using the Help Center to verify the above information or see what other options you might have.
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