Forum Discussion

Rising Novice

1 year ago

Solved

[EA app] Mass Effect 2 crashes after launching

this is a new development. i have been playing mass effect for a while and thought i would give mass effect 2 a go but there is a little problem. after i click on launch from the EA app it seems like...

EA_Shepard
1 year ago
@Modphene Thanks! Can you also attach a DxDiag?

Modphene

Rising Novice

1 year ago

i have tried everything and am still having the issue. here is a copy of the latest one. i dont know if this will help but here it is.

Problem signature
Problem Event Name: APPCRASH
Application Name: MassEffect2.exe
Application Version: 1.2.1604.0
Application Timestamp: 50906ae5
Fault Module Name: ntdll.dll
Fault Module Version: 10.0.22621.3733
Fault Module Timestamp: 86d1a81c
Exception Code: c0000005
Exception Offset: 0006d245
OS Version: 10.0.22631.2.0.0.768.101
Locale ID: 1033
Additional Information 1: abcc
Additional Information 2: abcc8f7853b48d9807d6d51eb1fa5df9
Additional Information 3: abcc
Additional Information 4: abcc8f7853b48d9807d6d51eb1fa5df9

Extra information about the problem
Bucket ID: b6f60e95236ae15a467e8e0e68856078 (1620889108434215032)

holger1405

Hero+

1 year ago

@Modphene

Press the Windows key and "R" at the same time.
In the new Window, type or copy and paste "%LOCALAPPDATA%\CrashDumps" (Without the quotation marks) > Press ENTER
Look if there are any "MassEffect2.exe.Xxxx.dmp" files in the "..Local\CrashDumps" folder.
Zip 2 - 3 "MassEffect2.exe.Xxxx.dmp" files together and upload them at a free file hosting service like Dropbox or Onedrive.
Post the link here.

If there aren't any dump files of ME:

Press the Windows key > Write: Command Prompt > Right click on "Command Prompt" in the search results > Run as administrator.
Copy and paste reg add "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps\devenv.exe" /v DumpType /d 2 /t REG_DWORD into the prompt Window > Press ENTER.
Play the game until it crashes.
After the game crashes, let all Windows crash dialogues finish.
Press the Windows key and "R" at the same time. > Type "%LOCALAPPDATA%\CrashDumps" (Without the quotation marks) into the new window > Press ENTER.
Zip 2 - 3 "MassEffect2.exe.Xxxx.dmp" files together and upload them at file hosting service like Dropbox or you can use the Onedrive "public" folder.
Post the link here.

If you want to undo the automatic dump creation, use the command below in a elevated command prompt (As in point 1) reg delete "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps" /f

Modphene
Rising Novice
1 year ago
i found a way to launch the game using the ME2Game Application in the binaries folder instead of the MassEffect2.exe file in said folder. seems to work just fine i just cant launch from the EA app.
thanks for all the help guys. i appreciate it...lots.
- vextx
  1 year ago
  Hey Im having the same issue with FC24 but what do you mean binaries folder? perhaps FC24 has the same thing and maybe this will solve my issue too