[EA app] Mass Effect Andromeda Missing Deluxe Edition Content
Hey. Yesterday i wanted to replay the ME:Andromeda. I downloaded it, but my "deluxe edition" and "deep space" contents are missing. When i check it by clicking the "manage add-ons" the EA play shows me as they're installed. But when i launch the game, i can't interact with the special delivery cache in the pathfinder cabin, there is no interaction at all. Same with the pyjak message and deep space stuff. Then i checked the game files and i didn't see any files related to said items. Also, my previous progress is missing as well, no "new game +" but this is not important for me. I tried reinstalling the game, repairing the game files; yet no change. Then i contacted the support team. They told me to follow these steps.
1st one:
EA Play -> Help -> App recovery -> Clear cache
2nd one:
Disable the windows services and reactivate them.
reinstall the EA Play and then the game
No results. My drivers are up to date. Game is running fine, JUST the DLC contents AND my previous in-game progress are missing. APEX and even my achivemenets are in tact.
Before all of this, back when i first launced the game; a notification popped up though. Said something about "not being able to synced to cloud" or something like that. I didn't really pay attention cause like i said my previous saves aren't important for me.
What am i missing? Oh and, now i can't recontact with the support team. My cases are still open but the page doesn't have a button for a live-chat.
Found it. I was searching a fix and then i found something on steam. I followed the steps and it solved. I don't know why it was there but my competibility was set to different windows version. I just opened the game files and right clicked to andromeda.exe and then un-checked the compatibility mode and that's it.
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