Community ManagerHey @cosecant5quared,
Sorry to hear you're still having trouble with this.
Are you able to see the Legendary Edition in the EA app itself and it's just not available in your library?
Is it showing the option to purchase the game, or are you completely unable to see it at all?
Edit: After digging a bit more into this specific situation, it does look like we're still working out some issues when some games are added to the account through certain methods. Thanks for the patience, we're still looking into this and haven't forgotten.
Excellent, glad to hear they are still looking into it. My account has the same issue, Mass Effect Legendary appearing in Origin and not EA Desktop. Not the end of the world and I have finished my current playthrough, but I'm hoping I can drop Origin soon. Definitely not a game I would want to lose in the shuffle.
