EA APP via Gamepass ultimate on PC windows 10
I have been unable to install Mass Effect Legendary edition for almost 6 months now. Error code I get is "oops something went wrong on our end please wait a few minutes and try again. I do not need t...
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system event viewer message.
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
{C2F03A33-21F5-47FA-B4BB-156362A2F239}
and APPID
{316CDED5-E4AE-4B15-9113-7055D84DCC97}
to the user LAPTOP-6TM5E9P5\boult SID (S-1-5-21-290353487-2482508243-2495112431-1002) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.ShellExperienceHost_10.0.19041.1949_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-155514346-2573954481-755741238-1654018636-1233331829-3075935687-2861478708). This security permission can be modified using the Component Services administrative tool.
BtyHndDDO wrote:
have looked thru my event viewer for the exact errors that occur during the download.
Where the fail hits is at about 14% of download the ea app decides to try force installing C++ 2015. C++2015 is a core operating system requirement for windows 10 and 11 so therefor cannot be overwritten or altered by any programs not issued by windows or Microsoft update.
What is installed during the MELE game installation is a Visual C++ Redistributable Package, that are the run-time components of Visual C++ libraries.
With empathy on libraries.VC++ libraries can and are constantly changed by program installations, as a program must have the redistributable version at least as current as the MSVC build toolset used to build the application.
That means many installers carry slightly different VC++ version than installed on the end user systems.
If the latest version installed on your system is indeed VC++ 2015 (and not VC++ 2015 - 2022), then the installer is forced to install a different version than the one on your system, as the MELE was released in 2021 and was certainly built with a later MSVC build toolset.If so I would suggest to download and install the latest Microsoft Visual C++ Redistributable package. (VC++ 2015 - 2022, both versions, x86 and x64)
https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170If you have VC++ 2015 - 2022 repair it, as well as VC+ 2013 and 2012
BtyHndDDO wrote:
I do not need to upload DxDiag as the file itself from a hardware tech standard is useless
A DxDiag is not useless at all as it contains a overview of your system and WER error reports.
But it is of course your prerogative to decide not to provide it.I was just looking in program data folder which is hidden by default and looking through the log files in various folders within the EA desktop folder and found something curious.
C:\ProgramData\EA Desktop\Logs
file name EABackgroundservices.txt
257 [2023-05-22T15:50:42.525Z] PID: 11456 TID: 12280 INFO (eax::components::contentInstall::ContentInstallComponent::Impl::reconcileContentInstallInfo) Install info did not have locale [d29cf774-bfc9-42cd-b626-e99031b3ecd4], using registry fallback [en_US].
267 [2023-05-22T16:00:21.372Z] PID: 11456 TID: 12672 INFO (eax:😕ervices::ipc::IpcServerImpl::handleStreamCompleted) Server[bgs] : Client has unsubscribed from [type.googleapis.com/eax.services.ipc.UpdateNotif]
these lines repeat 10 times each so the question i have is how do the files that are not listed not know the locale based off the operating system. this is info that the directx diagnostic file does not contain. please explain the meaning of the lines in the log file. time and date are correct for the time of last attempt to install MELE.
I think I may have found the problem with the MELE installer failing at 14% while switching from calculating and actually starting the download. It appears to be a possible networking issue within windows 10 and or 11 networking default setting that are buried in the operating system. also may explain why some users may not be able to launch the game. I will do some testing on my end and check it out, I will return to this post soon to give my findings. I have done as suggested and repaired my installs of the C++ runtime libraries as well as run DxWebinstaller to get the dx libraries updated and see if and where needed that are not included with the install of windows, also made sure .net framework files that will install into windows 10 are installed. so I have done the prerequisites for all games i own. SO with all that said and the digging into hidden logs in appdata folder and the program data folder i am now going to do some testing on my windows network configuration and firewall setting and get back to this post as soon as I have an answer for that. I will also test it on my other 3 computers in my home to try and verify my testing. here is a file i dont find relevent but here yall are.
