You are in the wrong place. Official Tech is on EA's Help Center. We are gamers here. We don't fix any problems, we analyze them, identify them, develop work-arounds, commiserate with one another, stuff like that. The moderators here get paid to watch the civility level, not solve problems. That's a game Adviser's job, over on th Help Center site.
If you have problems with the way Answers HQ operates, that's not a GAME problem at all. You can try to register a complaint / post a question here, perhaps:
http://answers.ea.com/t5/Answer-HQ-Help/bd-p/AnswerHQHelp
Since you are complaining, not asking for your fellow gamers' help, chances are this thread, being off-topic, should be locked.
