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Grotaiche's avatar
3 years ago

How to acquire ME3 DLC individually ? (Standard Edition here)

Hello,

I own Mass Effect 3 Standard Edition which I bought back in 2012 on DVD (yay). I also bought some DLCs along the way : From Ashes, Citadel, etc...

Now I want to acquire Leviathan and Omega but I'm unable to find them either in EA App or on EA website. In EA App, when I manage my DLCs for ME3, I can see all the DLCs I acquired previously (see attachment) but not the others.

I also read that all DLCs were now free since Legendary Edition came out.

Any idea on how I could get them ? I tried contacting the chat but they were beyond helpless (basically I was told that Mass Effect 3 was too old and could not be found so I had to download it using BitTorrent... yeah you read that right).

Any help is appreciated !

7 Replies

  • Hi @Grotaiche if you read the ME3 summary in EA App it says that all DLC are part of game now so if you install te game they should be ininstalled aswell (even if not listed I suppose)  Do you have any old saves that you can load and see if they are available in game (both Omega and Leviathan are unlocked after Prioryty:Citadel I, right after you are send to Palaven/Menae - you should get emails on Shepard's computer).

  • Grotaiche's avatar
    Grotaiche
    3 years ago

    Ah that's a fair point, my installation was made back in 2021 and at that point there was still Origin and no Legendary Edition.

    I will try reinstalling (my current save is around Priority: Rannoch) and see if it works !

    Thanks a lot ! 👍

  • Grotaiche's avatar
    Grotaiche
    3 years ago

    I don't think it did ☹️ The download manager does not show any other DLC than the ones I have (see attachment) ; also the game wouldn't load any old save for some reason, even those dating back from 2012 (the loading screen freezes and I have to manually kill ME3's process ; the ambient sound is still on but the loading circle in bottom right does not run anymore).

    I'll sleep on it but it doesn't look great so far ☹️

    EDIT : I also tried to clear EA App cache but it did not seem to do anything. Same when trying to repair the (new) installation.

  • holger1405's avatar
    holger1405
    Hero+
    3 years ago

    @Grotaiche 

    The Save games are dependant on the DLC that are installed at the time of Saving.
    If DLCs are missing, the save game will not load.

    I would assume that this is a permissions problem within your account, but only EA support can help with that, so all you can do is contact them again and hope to find a better rep.

  • Sorry to hear about your saves @Grotaiche I feel like I've made things worse for you.


    Holger1405 is right about DLC dependant saves, but from what I gathered all you previously own DLC are installed - am I correct? In such case I would first check if reinstalling the game didn't change any antivirus privileges blocking some folders. Also do creating a new 'testing' save and then restarting the game (EA App even) lets you load that  'testing' save?

    When it comes to DLC I'm out of ideas - they should be there according to all signs. And right now you can't buy them via EA App, because for EA they are part of base game.

  • Grotaiche's avatar
    Grotaiche
    3 years ago

    Don't worry, it's not your fault, most probably EA's 🙂 Now to answer your question, yes all the DLCs are own are shown there.

    HOWEVER when trying to reinstall ME3 today, I was hit by the "can't download Rebellion pack" issue which I've just upvoted. So now I can't even reinstall ME3. This EA app is a train wreck.

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