Forum Discussion

1friedmonkey's avatar
1 year ago
Solved

Is debit card an unacceptable form of payment?

I use the EA app, and when I tried to make a purchase it didn't have an option for debit. The page with payment methods said it accepted it, so I just tried to use the credit card option but with my debit card info, but the security code keeps telling me it's wrong, but I know it's not. I have put in my information in multiple times. I have closed and reopened the app. I have seen other people report this issue back with Origin, but I want more recent information that could help me.

If it isn't acceptable, I want to know so I don't keep trying. 

  • @1friedmonkey 

    Some payment methods can’t be used to purchase certain games, downloadable content (DLC), or virtual currency.

    Payment methods vary based on your location and currency. Depending on where you are in the world, you can pay for your purchase with payment methods like:

    • Alipay
    • American Express
    • BoaCompra Credit Card
    • Carte Bancaire
    • Direct Debit
      • iDeal SEPA
      • SEPA
    • Discover
    • Dotpay
    • EA Cash Card and your EA Wallet Balance
    • Gold Wallet
    • iDeal
    • Ingenico Hosted Card
    • JCB
    • KCP Credit Card
    • MasterCard
    • PayPal
    • Qiwi
    • Trustly
    • UnionPay
    • Visa/Visa Debit
    • Visa Electron
    • Webmoney
    • Yandex
    • Yandex Credit Card
    • Yandex Qiwi.

    Some things to note:

    • If you make a purchase in a different currency than you usually do, your usual payment method may not be available.
    • Some payment methods may not be available for some purchases, or you may see additional options, like mobile payments.

    https://help.ea.com/en/help/account/buying-ea-games/

    Thanks.

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @1friedmonkey 

    Some payment methods can’t be used to purchase certain games, downloadable content (DLC), or virtual currency.

    Payment methods vary based on your location and currency. Depending on where you are in the world, you can pay for your purchase with payment methods like:

    • Alipay
    • American Express
    • BoaCompra Credit Card
    • Carte Bancaire
    • Direct Debit
      • iDeal SEPA
      • SEPA
    • Discover
    • Dotpay
    • EA Cash Card and your EA Wallet Balance
    • Gold Wallet
    • iDeal
    • Ingenico Hosted Card
    • JCB
    • KCP Credit Card
    • MasterCard
    • PayPal
    • Qiwi
    • Trustly
    • UnionPay
    • Visa/Visa Debit
    • Visa Electron
    • Webmoney
    • Yandex
    • Yandex Credit Card
    • Yandex Qiwi.

    Some things to note:

    • If you make a purchase in a different currency than you usually do, your usual payment method may not be available.
    • Some payment methods may not be available for some purchases, or you may see additional options, like mobile payments.

    https://help.ea.com/en/help/account/buying-ea-games/

    Thanks.

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