Forum Discussion

xojessejames's avatar
13 years ago
Solved

Losing Connection Every 5 mins

 Ok so I'm only posting this here because it's hard to get to EA help without server disruption.

Anyway for some reason I keep getting my connection from Mass Effect 3 servers disrupted every 5 minutes on Xbox live. But I can connect to any other server without no trouble. Same goes with the EA site and Bioware Social. It's not my end because I can connect to Facebook and Youtube perfectly fine without waiting. Where as my friend that only lives 20 miles away can connect perfectly with EA or Mass Effect. I can't really go looking since I have bad connection to the Network of EA. If it's OK just email me on a old email account because this took me 5 tries to get here. 

reapingtech@gmail.com

Any help and is others getting this? 

  • Anonymous's avatar
    Anonymous
    13 years ago

    Hi guys,

    don't know if this will help - I have the same problem, but on PC. 

    After running route trace tests, the data loss is only between me and the ea servers.

    If you open a supoort ticket - do 2 x tests and submit them - you will be able to see where the loss is.

1 Reply

  • Anonymous's avatar
    Anonymous
    13 years ago

    Hi guys,

    don't know if this will help - I have the same problem, but on PC. 

    After running route trace tests, the data loss is only between me and the ea servers.

    If you open a supoort ticket - do 2 x tests and submit them - you will be able to see where the loss is.

About Mass Effect Franchise Discussion

The fate of the galaxy lies in your hands. Join the Mass Effect community forums and tell us how you'll fight for it.19,133 PostsLatest Activity: 2 hours ago