loss of sound on mass effect andromeda
After a period playing mass effect andromeda in multiplayer, the audio completely cuts out leaving just voice comms playing in the background. It makes multiplayer absolutely dreadful. It is like...
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Avanglion, i would like to have a lot more control over my audio if this was the case. I would much rather have a choice to control the amount of sound that gets pushed from the game to the audio hardware to prevent this problem from happening at all, but all we have got is the features for volume controls etc.
Either that.. or they could just fix this really awful problem because i'm quite sure it wasn't in their design to have the players of their game having to restart the game endlessly because they lose sound altogether.
Voice still works after the sound effects and music cuts out.. so its not like it kills audio altogether.
* PLEASE EA/Bioware, WE SHOULD NOT HAVE TO BEG FOR A FIX SHOULD WE? *
Hotfix 1.07: also no mention of a fix or improvement for this issue.
at the point of writing this, now 196 people have clicked ME TOO to this thread.
If it is a known issue with EA/Bioware, then please can we have some communication about it to say what if anything is being done about it?
If you rented a bluray movie and the sound disappears 10 minutes in, would you be happy.
If you went to the movies and the sound stopped part way through .. would you be happy? would you complain to the management and get a refund?
So why should a game as a form of entertainment be any different?
The odd sound glitch fine, but the frequency of this issue is now rampant. Yesterday i relaunched the game 5+ times in one evening of play due to the loss of sound issue.. for no other reason. This is not good.
Still happening, more often than before even.. 😕
The nature of this bug seems to very different. I do not find any specific pattern when the bug occurs.
As far what I am noticed for me:
1. the very same bug happens for me with ME3 multiplayer sometimes (other OS, other PC, different dirvers, but same addon soundcard)
2. I have no similar issue with any other game (even with the same Frostbite engine as ME:A)
3. the bug also happen if no other application is running in the background (besides system processes)
4. I use an addon card: Creative Soundblaster Titanium Fatal1ty (do you guys also have it with onboard soundchips?)
5. if bug happens, all other applications (Winamp, Teamspeak) still work fine, it affects only the game itself
6. I have to close the game and restart it
7. I hear a "scratch" noise if I close the game via the speakers
8. bug isn't dependant to kind of map or enemy in multiplayer
9. bug isn't dependant to weapon sounds (had a game when sound was lost before any enemy spawned and team was just dashing to their interception spots)
10. happens with speakers (normal soundcard port) or with headset (frontpanel device of my soundcard)
11. doesn't matter if post-process options of my soundcard (like Crystalizer) is activated or not
12. bug is happening in average 1 of the 20 matches - before patch V1.05 it was more frequently for me
I reported my issue and linked this thread to the custom support of EA. Hope they pass it through to the developers so they become more aware of this bug.
Update: uploaded my dxdiag.txt
In answer to your question in 4? I have a soundblaster Audigy FX card. The onboard sound on the motherboard is fully disabled.
other than this, i like all the things you've summarised, very supportive to what i've already tested and in many cases confirms my findings thusfar.
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