loss of sound on mass effect andromeda
After a period playing mass effect andromeda in multiplayer, the audio completely cuts out leaving just voice comms playing in the background. It makes multiplayer absolutely dreadful. It is like...
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Hotfix 1.07: also no mention of a fix or improvement for this issue.
at the point of writing this, now 196 people have clicked ME TOO to this thread.
If it is a known issue with EA/Bioware, then please can we have some communication about it to say what if anything is being done about it?
If you rented a bluray movie and the sound disappears 10 minutes in, would you be happy.
If you went to the movies and the sound stopped part way through .. would you be happy? would you complain to the management and get a refund?
So why should a game as a form of entertainment be any different?
The odd sound glitch fine, but the frequency of this issue is now rampant. Yesterday i relaunched the game 5+ times in one evening of play due to the loss of sound issue.. for no other reason. This is not good.
Still happening, more often than before even.. 😕
The nature of this bug seems to very different. I do not find any specific pattern when the bug occurs.
As far what I am noticed for me:
1. the very same bug happens for me with ME3 multiplayer sometimes (other OS, other PC, different dirvers, but same addon soundcard)
2. I have no similar issue with any other game (even with the same Frostbite engine as ME:A)
3. the bug also happen if no other application is running in the background (besides system processes)
4. I use an addon card: Creative Soundblaster Titanium Fatal1ty (do you guys also have it with onboard soundchips?)
5. if bug happens, all other applications (Winamp, Teamspeak) still work fine, it affects only the game itself
6. I have to close the game and restart it
7. I hear a "scratch" noise if I close the game via the speakers
8. bug isn't dependant to kind of map or enemy in multiplayer
9. bug isn't dependant to weapon sounds (had a game when sound was lost before any enemy spawned and team was just dashing to their interception spots)
10. happens with speakers (normal soundcard port) or with headset (frontpanel device of my soundcard)
11. doesn't matter if post-process options of my soundcard (like Crystalizer) is activated or not
12. bug is happening in average 1 of the 20 matches - before patch V1.05 it was more frequently for me
I reported my issue and linked this thread to the custom support of EA. Hope they pass it through to the developers so they become more aware of this bug.
Update: uploaded my dxdiag.txt
In answer to your question in 4? I have a soundblaster Audigy FX card. The onboard sound on the motherboard is fully disabled.
other than this, i like all the things you've summarised, very supportive to what i've already tested and in many cases confirms my findings thusfar.
I have the same problem and oddly enough did NOT have this problem pre-1.06 patch.
I am using RealTek HD onboard sound under the name of ROG SupremeFX.
I've tried "Repairing" the install through Origin numerous times.
There are no new RealTek drivers to try and install either.
I have ZERO game sound overlays running. SupremeFX effects also disabled.
Only Logitech Gaming Software and Origin in-game overlays are running.
Windows 10 x64 Creators Update
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