Mass Effect 1 Not Installing In EA App
Mass Effect 1 does not wanna download on the EA app iv see several others having this issue too and EA does not seem to care.
Anyone here that have found any work around its the original ME not the...
Forum Discussion
EA_David
Community Admin
Community AdminHi, can I double check the error message you get? Do you have any other EA games on the app, if so I assume they launch without issue?
Can I check if you've reached out to support, and what steps were taken already?
Thanks.
Can I check if you've reached out to support, and what steps were taken already?
Thanks.
When i open EA app and click Choose download on Mass Effect 1 this pops up for just a moment(pic 1) but then error message pops up saying "there is a problem with your download" see pic 2
PIC 1
PIC 2
EA_ShepardCommunity Manager
@falmark There have been some intermittent server issues happening with multiple titles and the EA App that started way later in the evening yesterday night. Things have slowly come back up.
If you can, please use the app recovery and run the app as Amin to see if that helps.
EA App's Cache (Top Left Menu > Help > App Recovery)@EA_ShepardRun as admin and app recovery did not work. This was not a problem on Origin.
Its clear that there is an compatibility issue between ME1 and EA app.
Since Origin is no longer around the issue is something that nees to fixed from EA`s side of things.I tested it myself, and I got the exact same error. Mass Effect can't be installed. The suggested workarounds (delete cache, run as admin) unfortunately didn't help.
- @falmark this is the exact situation I have: same problem, same error message, same everything. Every other game in my EA App library downloads normally, only Mass Effect 1 has this problem, and nothing that's been suggested in the other thread(s) on this topic has changed anything about that.
Hopefully your luck will be better, but if not, maybe this will nudge the needle just a tiny bit closer to someone at EA actually looking into this problem.
