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None of the troubleshooting steps worked. Here's the requested info:
Platform: EA app
EA Username: Fred_vdp
Date/time issue occurred: Last occurred Monday 8 May 2023 17:26 UTC
What type of issue do you have? Technical/Install/account
Summarize your bug: Mass Effect 1 can't be installed from EA app.
How often does the bug occur? Everytime I try to download Mass Effect 1 (original).
What happens when the bug occurs? The EA app is calculating disk space. Very soon after I get the error "There's a problem with your download." No such issue with other games.
If possible, share a Screenshot or Clip...⬅️We love these: Video
Please share a DxDiag (attached)
Error Report ID from the EA Reporter link: 0a3668dd-8f97-4e1e-bc08-53dd37372a23
@Fred_vdp I appreciate that. I sent this info over to them for review. They requested more of these, so thank you for replying with that info. 👍
- Fred_vdp3 years agoHero+
No problem. I play Mass Effect: Legendary Edition and own the Mass Effect games on disc, so I'm not really affected by this, but I hope this can be fixed for all the affected players who haven't moved on to the remaster.
- 2 years ago
I'm experiencing the same issue. I was attempting to uninstall and reinstall Mass Effect 1 when this happened. The issue is identical to the original post, right down to the timing of a brief display of the details window and then the error message before that window even populates.
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