Forum Discussion

9 years ago

Mass Effect 2 Failing to Launch after attempting to download DLC

Okay, so I read that sticky on proper formatting, but I don't know how to find technical specs and whatnot for my computer, I'm a casual gamer at most, so yeah. Basically, I got Mass Effect 2 as a...

darthsassacre

9 years ago

@holger1405 Yup. I wound up finding Genesis and it says I need to purchase it with Bioware points, but my game says I already have it, just that it's not accessible.

holger1405

Hero+

9 years ago

@darthsassacre

I am afraid you have to do that. Genesis is not part of the Cerberus Network free content.

darthsassacre
9 years ago
@holger1405

But when I enter the game, on the right side of the screen there's that Cerberus updates thing and it tells me I have it.
holger1405
Hero+
9 years ago
@darthsassacre

Possibly because you installed it separately. But to authorize it you must own it.

As said, Genesis is not part of the free Cerberus Network DLCs that come with the "On the house" version, it must be purchased separately.
darthsassacre
9 years ago
@holger1405

But even before I'd tried a seperate download, it said I had it. That's why I tried to download it seperately, because I couldn't find it.
Straatford87
DICE Team
9 years ago
@darthsassacre

Hi,

I just want to confirm that the Genesis DLC is not included in our On the House offer. If you would like to play this DLC, then it still has to be purchased separately.