Has anyone gotten a fix for this problem? I just purchased the Digital Deluxe version and regardless of what I do (deleting the License files, uninstall/reinstall, setting up new administrator account) I am still getting the error
You're only chance is to contact support. Only they can help you. I'm not holding my breath though.
Short of formatting I tried everything I could think of or they could think of. Honestly, my impression is that the customer support doesn't quite read the message history and at some point it becomes really annoying to repeat ad nauseam all the things you experienced and tried ...
Ended up saving a god damn message template detailing what happens, the cd-keys involved, what they asked me to try so far and so on.
Even spent some 2 hrs manually hunting registry keys associated with the game / Origin and deleting them ... hundreds of gigs downloading the games after each uninstall ... and I think I might have chipped a tooth gnashing in frustration 🙂.
After 5 days, I got this: "Thank you for getting back to us.We genuinely apologize for the inconvenience as you are still not being able to access any game (ME 1 or ME 2). Your case has been escalated to specialized team. Please be advised that issues like the one you encountered may take some time to resolve. With the assistance of specialized team, we hope to have this issue resolved for you as quickly as possible. We would ask for your continued patience while we make every effort to fix this problem for you, and we apologize for any inconvenience caused. We will be back in contact with you once we are in a position to update you further."
I hope I'll hear from this (elusive) specialised team ... Else I'd better thrown the money out the window ...
Believe me. I know the feeling. I didn't get any help at all and support just kept closing my tickets. I got lucky with mine. I don't know if I'll get lucky again if I ever revisit it, but I'm thankful to have finished the game at least.
If you've tried what I've done (I know you said you've tried a lot of stuff), then... I can offer you no other insight.
I know mate, it's ok. Looks to me like an account issue with DRM or something.
I installed Origin on another machine (never touched by this platform before 🙂, I can vouch for that) with XP SP3, tried to run the games but no cookie. ME1 will not start (forgot to say I have a problem with that one too :D - simply won't start and no CD-key shows in the Game properties) and ME2 will not start either, no matter which I install ("old" ME2 - the one I bought or the "new" ME2 - the one they put in my account). With both installed, same "Invalid License ... ".
Nothing I can further do but wait and hope ... or go berserk and start spamming the internetz !!! :D
